Zoho Assist - Remote Desktop
Zoho Assist is the ultimate remote desktop software that lets you control a computer from your Android device. Whether you’re providing support for a remote computer or assisting with unattended computers, this app lets you offer seamless and effective support anytime, anywhere. Ideal for technicians, Zoho Assist ensures you can resolve customer issues no matter where you are. Key Features: Invite Customers for Remote Sessions: Send a session invite from the Zoho Assist Technician app or simply share the invitation URL with your customers. Once they click the link or accept the invite, you’ll be instantly connected to their computer. Access Unattended Computers: No need for the customer to be present. You can remotely access and troubleshoot unattended computers and provide support whenever needed. Multiple Monitor Navigation: If the remote computer has multiple monitors, you can easily navigate between them. Active monitor detection happens automatically, so you won’t miss a thing. Instant Screenshots: Need to review a particular issue later? Capture screenshots instantly during a session and refer to them while troubleshooting. File Transfer: Send and receive files between your Android device and the remote computer during a session. You can also transfer files to unattended computers remotely. Always Secure: Zoho Assist ensures that all remote support sessions are fully encrypted with 128-bit and 256-bit AES encryption, keeping your connections secure and reliable. Picture-in-Picture Mode: View the remote session’s screen while using other apps on your mobile. The Picture-in-Picture mode makes multitasking easy without interrupting your session.
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How to Start: Open Zoho Assist, invite your customer, and start a remote support session. Control unattended computers remotely and perform tasks as needed. Transfer files and capture screenshots to help resolve the issue. For Android Support: If you want to provide support for an Android device, ask the customer to download the Zoho Assist - Customer app from here. Zoho Assist makes remote desktop support simple, secure, and efficient, whether you're assisting live or accessing unattended devices.
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